Step into the Future of Call Centers with Voice AI

Your AI solution for BPOs and call centers.

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Introducing Verbatim

Introducing Verbatim

Introducing Verbatim

Harness invisible power to operate faster, smarter, and cheaper.

Custom Workflow Integration

White-glove implementation with custom workflow design and custom integration tailored to your operations.

Custom Workflow Integration

White-glove implementation with custom workflow design and custom integration tailored to your operations.

Custom Workflow Integration

White-glove implementation with custom workflow design and custom integration tailored to your operations.

Knowledge Base

Centralize FAQs, scripts, policies, and product docs into one AI-ready knowledge layer. Agents get context-aware answers in real time, so new programs ramp fast.

Knowledge Base

Centralize FAQs, scripts, policies, and product docs into one AI-ready knowledge layer. Agents get context-aware answers in real time, so new programs ramp fast.

Knowledge Base

Centralize FAQs, scripts, policies, and product docs into one AI-ready knowledge layer. Agents get context-aware answers in real time, so new programs ramp fast.

Analytics -> Insights

Every call becomes structured data. Run experiments on scripts, tones, offers, and flows—with clear impact on client KPIs.

Analytics -> Insights

Every call becomes structured data. Run experiments on scripts, tones, offers, and flows—with clear impact on client KPIs.

Analytics -> Insights

Every call becomes structured data. Run experiments on scripts, tones, offers, and flows—with clear impact on client KPIs.

Usecases

Usecases

Usecases

Industries we amplify, without adding seats.

Telecom & Broadband

Upgrade, cross-sell, and win back customers with AI-driven outbound, renewals, and retention campaigns.

Telecom & Broadband

Upgrade, cross-sell, and win back customers with AI-driven outbound, renewals, and retention campaigns.

Telecom & Broadband

Upgrade, cross-sell, and win back customers with AI-driven outbound, renewals, and retention campaigns.

Healthcare

Automate eligibility checks, pre-qualification, benefit questions, and appointment / enrollment follow-ups.

Healthcare

Automate eligibility checks, pre-qualification, benefit questions, and appointment / enrollment follow-ups.

Healthcare

Automate eligibility checks, pre-qualification, benefit questions, and appointment / enrollment follow-ups.

Financial Services & Banking

Handle card activation, basic servicing, KYC checks, and low-risk collections and humans on high-value conversations.

Financial Services & Banking

Handle card activation, basic servicing, KYC checks, and low-risk collections and humans on high-value conversations.

Financial Services & Banking

Handle card activation, basic servicing, KYC checks, and low-risk collections and humans on high-value conversations.

Utilities & Home Services

Move-in / move-out flows, meter reads, payment plans, and outage calls.

Utilities & Home Services

Move-in / move-out flows, meter reads, payment plans, and outage calls.

Utilities & Home Services

Move-in / move-out flows, meter reads, payment plans, and outage calls.

Travel, Hospitality & Logistics

Booking changes, check-in support, and status notifications.

Travel, Hospitality & Logistics

Booking changes, check-in support, and status notifications.

Travel, Hospitality & Logistics

Booking changes, check-in support, and status notifications.

E-commerce & Retail

Cover order status, returns, exchanges, and post-purchase upsell.

E-commerce & Retail

Cover order status, returns, exchanges, and post-purchase upsell.

E-commerce & Retail

Cover order status, returns, exchanges, and post-purchase upsell.

Step into the future, guided by Verbatim

Experience operational excellence and supercharge your call services with AI.

Verbatim AI

Supercharge your BPO / Call center Operation

Verbatim AI

Supercharge your BPO / Call center Operation

Verbatim AI

Supercharge your BPO / Call center Operation